Effective Date: October 9, 2026
Last Updated: October 9, 2026
NexRack (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://nexracksystems.com/ (the “Site”), request a quote, or interact with our warehouse racking engineering, product supply, and installation services.
Please read this Privacy Policy carefully. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to the terms outlined in this policy.
1. INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, or could reasonably be linked with you or your business (“Personal Information”).
A. Information You Provide directly to us: When you fill out our Request a Quote (RFQ) form, contact us, or communicate with our engineering and sales teams, we may collect:
- Contact Information: Full name, work email address, phone number, and physical business address/ZIP code.
- Business Information: Company name, job title, industry type, and operational specifications.
- Project Specifications: Warehouse dimensions, SKU weights, storage requirements, project timelines, and any uploaded project files (e.g., CAD drawings, layout blueprints, photos, or architectural specs).
B. Information Collected Automatically: When you visit our Site, our web servers and third-party tools automatically record standard technical data, including:
- Device & Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on the Site, and navigation paths.
- Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to improve website functionality, analyze site traffic, and optimize user experience.
2. HOW WE USE YOUR INFORMATION
We use the collected information solely for legitimate business purposes, including:
- Processing your Request a Quote (RFQ) and providing custom engineering calculations, CAD layouts, and project proposals.
- Communicating with you regarding project inquiries, building permit assistance, delivery coordination, and installation scheduling.
- Delivering direct manufacturing support, logistics updates, and customer service.
- Improving, optimizing, and maintaining our Site’s operational performance and user experience.
- Complying with applicable legal, regulatory, and municipal building permit obligations.
3. SHARING & DISCLOSURE OF INFORMATION
NexRack does NOT sell, rent, or trade your Personal Information to third parties for commercial or marketing purposes. We may share your information only under the following limited circumstances:
- Service Providers & Subcontractors: We may share necessary project details with trusted third-party partners who assist us in operating our business—such as licensed Professional Engineers (PE) for permit stamping, freight forwarders for component delivery, and certified on-site installation crews. These parties are strictly bound by confidentiality obligations.
- Legal & Regulatory Compliance: We may disclose information if required to do so by law, court order, or governmental authorities (e.g., municipal building departments for permit submittals), or to protect the rights, property, and safety of NexRack, our clients, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, client information may be transferred as part of the business assets.
4. DATA SECURITY & CONFIDENTIALITY
We implement robust technical, administrative, and physical security measures to protect your Personal Information and proprietary project files (such as CAD drawings and facility layout blueprints) against unauthorized access, loss, misuse, or alteration. All uploaded project specifications and drawings are treated as strictly confidential.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. YOUR PRIVACY RIGHTS & CHOICES
Depending on your jurisdiction (including applicable U.S. state privacy laws), you may have the following rights regarding your Personal Information:
- Access & Correction: Request access to the Personal Information we hold about you or request corrections to inaccurate data.
- Deletion: Request the deletion of your Personal Information, subject to certain legal or operational retention requirements.
- Opt-Out: Opt out of receiving non-essential promotional communications from us at any time by contacting us or using the unsubscribe link in our emails.
6. THIRD-PARTY LINKS
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. CHILDREN’S PRIVACY
Our Site and B2B industrial services are directed strictly to commercial businesses and adults. We do not knowingly collect or solicit Personal Information from individuals under the age of 18.
8. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
NexRack Systems
Address: 5730 Oakbrook Pkwy, Ste 160, Norcross, GA 30093
Direct Phone: (314) 555-0123
Email: sales@nexracksystems.com